Return & Refund Policy – Dropica

At Dropica, we aim to ensure a smooth shopping experience for all our customers. If you are not fully satisfied with your purchase, you may request a return under the conditions outlined below.

Returns

Return requests must be raised within 5 days of delivery.

To be eligible for a return:

• The product must be unused and in its original condition
• All original packaging, tags, and accessories must be intact
• A valid proof of purchase must be provided

Non-Returnable Cases

Returns may not be accepted in the following situations:

• The product shows signs of use, damage, or alteration
• The return request is raised after 5 days of delivery
• The product is returned without original packaging or essential components

Return Process

To initiate a return, please contact us at:
📧 dropica.co.in@gmail.com

Kindly include your order number and reason for return. Our team will review your request and provide further instructions.

Return Shipping

In certain cases, a return shipping fee may be applicable. If applicable, this amount will be adjusted against the final refund value.

Refunds

Once the returned product is received and inspected:

• Approved refunds will be processed within 5–7 business days
• The amount will be credited to the original payment method

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI

Additional Information

• Original shipping charges (if any) are non-refundable
• Dropica reserves the right to accept or reject return requests after evaluation

Contact Us

For any questions or assistance, feel free to reach out to us:

📧 dropica.co.in@gmail.com, Whatsapp+91 7306590994

By placing an order with Dropica, you agree to the terms outlined in this policy.